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Participating Frequently
April 11, 2023
Question

MY LICENSE KEY DOES NOT WORK

  • April 11, 2023
  • 1 reply
  • 1269 views

My license key as you can see works, but when I log in to this adobe with the account which key is linked to it tells me that there's no key linked to the account. how can I fix this problem????

I even tried different accounts, it aint linked to them. why has adobe gotta be so

 

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1 reply

kglad
Community Expert
Community Expert
April 11, 2023

it's not clear (to me) at which step you are stuck.

 

go here, https://substance3d.adobe.com/education/#faq and skip the steps you have already completed, if any, and complete the remainder to download the apps.

Participating Frequently
April 11, 2023

This is where i'm stuck. My account was already logged in and everything was working but now I've gotta reactivate it again, I've tried logging into my account yet everytime it tells me there's an error, and when I went to check my account on the adobe site it didnt even exist but i had to create it. Substance designer it's working tho and it isnt asking me for activation

 

 

Participating Frequently
April 11, 2023

try using a different browser, or even a mobile browser.


Still not working