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Necesito Cancelar suscripción anual

DeivissGood
Community Beginner ,
Jan 29, 2018 Jan 29, 2018

Hace días intento cancelar mi suscripción y me envía siempre a las mismas páginas, es como un búcle infinito, siempre las mismas páginas y el botón cancelar no existe, esto me parece mas bien un engaño, un fraude corporativo, alguien ha podido cancelar su suscripción??

alguien puede ayudarme ha salirme de esto?

además que no tengo dinero para pagar

gracias

saludos

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correct answers 1 Correct answer

ScottVal Adobe Employee
Adobe Employee , Jun 12, 2018 Jun 12, 2018
Hi Felipe, have you already tried our cancellation steps here? https://helpx.adobe.com/creative-cloud/help/cancel-membership.html If that doesn’t work, can you If you still need help with cancelation. Please contact our chat support here who can help you with this. Contact Customer Care

Regards

Scott

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ed_0837
New Here ,
Oct 05, 2024 Oct 05, 2024
In Response To Rashmi27002770wxve

ed_0837_0-1728142650125.png

me cobran una multa de aprox 4 meses por salirme ...    se pasan es "too much", hasta para un crédito en la banca el tope es 1 o 2 cuotas ....

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kglad Community Expert
Community Expert ,
Oct 05, 2024 Oct 05, 2024
LATEST
In Response To ed_0837

@ed_0837 

 

the penalty is 1/2 the amount due.

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