Need Help

[연주22547386801c]

I do not  subscription. But today my money is escape!!!!!!!!!!!!!!!!!! I'm seventeen years old. so I have no money. Even, I can't take the bus because I don't have money.  How can I get a refund?

[LinSims]

If you don't have a subscription, then your credit card or account has been compromised. Contact your bank.

[Peru Bob]

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser) and only ask to have your activations reset:
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

[Peru Bob]

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

[Nancy OShea]

I suspect you ordered a subscription with your credit card and neglected to cancel within the 14 day grace period.  Now you're being billed for what you ordered.  Why else would Adobe have your credit card #?

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html