I recently got the free trial for adobe premier pro. When I tried downloading the program it said I didnt own it and I had to pay, in the end I never received a transaction in my paypal but when I checked the cards balance it said Adobe took $49.99 and it won't show up on billing history. I want my money back
This is a public forum, you need the link to Adobe support, not other users Be sure to remain signed in with your Adobe ID before accessing the link Do be aware that Adobe's staffing is impacted by the virus, so wait times are long -make sure that your browser does NOT block ads, scripts, or pop-ups -you must also allow 'cookies' in your web browser for the link to work This link will go directly to the chat option Type "Agent" in the chat box to bypass the chatbot and be connected to a person -Meaning type in the word Agent without the quote " " marks https://helpx.adobe.com/contact.html?rghtup=autoOpen - or https://helpx.adobe.com/contact/phone.html . Also: beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730
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