new creative cloud subscription with single app already running

and just found out that Lightroom is now included in the creative cloud complete package 🤯 (it used to be not the case, just haven't paid attention to changes).

By @simonologist5382

Lightroom (Classic) and Lightroom* (the cloud-based Lightroom) are part of Creative Cloud all apps since the subscription service started with Creative Suite 6 (at latest with Creative Cloud and Lightroom 6/CC, where my company switched from a perpetual licence to Creative Suite Cloud). 🤔 🤔

If there is a solution to your problem, you will get help with customer service as @kglad indicated.

*Lightroom started later than Creative Cloud, but was always included in the 100Gb plan. 100Gb is not enough for such a plan, so if you use Lightroom (not Classic), you will need to upgrade the cloud space.

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc services">

it would run concurrently which would be a waste of your money. so contact adobe support and ask for a refund.

(and both lr versions and ps have long been part of adobe's all apps subscription.)

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.