No puedo eliminar metodos anteriores de pago

[angelnavas]

necesito eliminar uno de mis metodos anteriores de pago porque es una tarjeta que estoy por cancelar y no quiero que ADOBE lo arruine haciendome algun cargo, pero por alguna razon la opcion de eliminar un metodo de pago no esta disponible.

Como es posible que esta gente tienen el poder de decidir sobre si quiero dejar o no un metodo de pago en la plataforma?? eso es legal acaso?? en cualquier plataforma que me meto puedo eliminar y agregar metodos de plago a placer, incluso agregue un metodo de pago nuevo y ni asi me lo permite.

Sinceramente, que porqueria y que fastidio las practicas a las que esta acostumbrada esta empresa nefasta, el unico motivo por el cual necesito esto es porque no hay ninguna alternativa viable, si no sinceramente solo cancelaria la cuenta y los mandaria a la .

Saludos

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[John T Smith]

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the Payment forum

Nobody here in a public forum can see your account information
Help Center https://helpx.adobe.com/support.html is a good place to start
What do you see for your account at https://account.adobe.com/
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[kglad · Accepted solution]

you have to add a valid payment method to remove one.  ie, there must be, at least, one payment method listed.