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no show adobe stock license and all apps clouds show

New Here ,
Nov 16, 2023 Nov 16, 2023

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  1. hi how are you
  2. I have paid all my payments through this email, both for Adobe Stock and Ad Clouds.
  3. I am not able to see anything in my account, neither is my account running nor is my stock showing any credit.


COUNTRY UNITED STATES


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Community Expert ,
Nov 16, 2023 Nov 16, 2023

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@Amazone32702789u4gf 

 

If you don't see the Creative Cloud All Apps plan and Adobe Stock, one possibility is that you are not signed in with the same Adobe ID you used to purchase with. Try signing out and signing back in.

 

We cannot assist with billing on this forum. You will need to contact Adobe Customer Care directly. Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen  
Type "agent"

If your browser blocks the Chat window, try the troubleshooting tips here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

You can also send a post through X (formerly Twitter) to @AdobeCare.

 

I've moved your post from Using the Community (for questions about the forums) to Account, Payment, & Plan for you.

Do not reply to PMs, which are likely to be scammers.

 

Another Community Expert is likely to also reply and repeat everything I've said.

~ Jane

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