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chavis58085257
Participant
October 25, 2021
Question

Not able to pay using Amex (India)

  • October 25, 2021
  • 2 replies
  • 515 views

auto renewal for CC monthly plan in not going through using an amex card, I've tried everything. this may be due to the new RBI guidelines, but i am not sure.

    This topic has been closed for replies.

    2 replies

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    October 25, 2021

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

     

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    October 25, 2021

    Please go to Adobe Customer Service (make sure to sign into your Adobe account first) :
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    You may also be able to contact Adobe by phone:
    https://helpx.adobe.com/contact/phone.html

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