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Participant
March 23, 2020
Answered

Not Happy with this refund please

  • March 23, 2020
  • 3 replies
  • 373 views

Not happy with this how can I get a refund?

Too complicated.

Much easier to use docusign.

Others cannot print after I send them my documents.

 

Refund Please

This topic has been closed for replies.
Correct answer LinSims

This is a public forum, not Adobe support. Users, including the ACPs and MVPs, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

Click the following to contact Adobe customer support staff for help: 

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session. Typing AGENT into the chat window should connect you directly to a CSR rather than the AI.

If the CSR refers you to the forums, insist on speaking with a supervisor and keep moving up the chain until you get someone who knows what they are talking about.

3 replies

Abambo
Community Expert
Community Expert
March 23, 2020

I do not know what "is too complicated". It would be nice, also for others, that you could tell us, what program/subscription you bought.

ABAMBO | Hard- and Software Engineer | Photographer
LinSims
Community Expert
LinSimsCommunity ExpertCorrect answer
Community Expert
March 23, 2020

This is a public forum, not Adobe support. Users, including the ACPs and MVPs, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

Click the following to contact Adobe customer support staff for help: 

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session. Typing AGENT into the chat window should connect you directly to a CSR rather than the AI.

If the CSR refers you to the forums, insist on speaking with a supervisor and keep moving up the chain until you get someone who knows what they are talking about.

Participant
March 23, 2020

Not happy with this how can I get a refund?

Too complicated.

Much easier to use docusign.

Others cannot print after I send  

Tutorials dont help me 

If i do not get a refund I will call American Express to cancel

LinSims
Community Expert
Community Expert
March 23, 2020

I am merging this with the other thread you started. Please do not post multiple threads on the same topic.