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Participant
November 15, 2022
Question

NUMERO TELEFONE ADOBE INDISPONIVEL

  • November 15, 2022
  • 6 replies
  • 464 views

OLA, NAO CONSIGO LIGAR VIA TELEFONE. QUAL O CONTACTO??? URGENTE... 

6 replies

Participant
November 15, 2022
+60169036757
kglad
Community Expert
Community Expert
November 15, 2022

first, STOP TYPING IN CAPS!!!!!

 

it's rude and annoying.

 

second, you posted in the wrong forum.  i'll move your message.

 

finally, there are 3 ways to contact adobe and one is by phone:

 

use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

 

<moved from cc desktop bugs>

Participant
November 15, 2022

NENHUM NUMERO EM PORTUGAL ESTA DISPONIVEL. NÃO DA PARA LIGAR!!!

Participant
November 15, 2022

COMO É QUE UM SERVIÇO DESTES NÃO TEM UM NÚMERO DE TELEFONE ATIVO E NÃO PERMITE AOS CLIENTES LIGAR? INADMISSIVEL.

Participant
February 10, 2025

Oi, vc conseguiu entrar em contato? Eu quero muito saber o núemero deles pq já tentei uns 4 e ou estão indisponíveis ou não existem

kglad
Community Expert
Community Expert
February 10, 2025

@D�bora_Soares7469 

 

phone is no longer available to initiate contact.

Participant
November 15, 2022

NÃO CONSIGO LIGAR PARA NINGUÉM DA ADOBE. pRECISO DE FALAR COM UM TÉCNICO. CANCELARAM A MINHA CONTA E NÃO CONSIGO TER ACESSO AOS PROGRAMAS, SENDO QUE AS FATURAS QUE TEMOS PAGO NÃO APARECEM NA CONTA. ÚLTIMA FATURA OAGA FOI DIA 28 DE OUTUBRO. 

AGRADEÇO QUE ME LIGUEM URGENTEMENTE

ESTOU MUITO INSATISFEITA COM ESTE SERVIÇO.

kglad
Community Expert
Community Expert
November 15, 2022

creative cloud bug reports aren't made via phone.

 

do you have some other issue?  ie, with what do you need help?