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Participant
November 9, 2021
Answered

Okres próbny a usunięcie konta

  • November 9, 2021
  • 2 replies
  • 417 views

2 dni temu skorzystałam z 7 dniowej wersji próbnej. Po skończonej pracy usunęłam konto bez rezygnacji z wersji próbnej. Czy zostaną naliczane mi opłaty? Konto zostało dezaktywowane i nie mam już do niego dostępu. 

Correct answer John T Smith

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

2 replies

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
November 9, 2021

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Participant
November 9, 2021

Podczas wchodzenia w zakładkę plany pojawiał się komunikat : nie masz żadnych  płatnych planów. 

Participant
November 9, 2021

A na E-mail informacja o zamknięciu mojego konta. Czy razem z zamknięciem konta okres próbny został anulowany?