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A
ACGmbH
Participant
January 5, 2021
Question

Ordentliche Rechnung

  • January 5, 2021
  • 1 reply
  • 311 views

Hallo,

 

die Kontoverwaltung ist mindestens genauso schlecht wie die Möglichkeiten, den Support zu kontaktieren.


- Wo kann ich eine Zahlungsadresse hinterlegen, so dass Adobe in der Lage ist, uns eine ordentliche Rechnung zu erstellen? Wir als Firma können keine Rechnung gebrauchen die ausgestellt ist auf nur den Firmennamen!

 

- Wo kann ich die Erstellung eine ordentliche Rechnung für einen bereits getätigten Kauf  anfordern?

 

Danke.

 

    This topic has been closed for replies.

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    January 5, 2021

    Log-in to your account and click this link https://account.adobe.com/

     

    If that doesn't work, you need the link to Adobe support, not other users
    Be sure to remain signed in with your Adobe ID before accessing the link below
    -you must also allow 'cookies' in your web browser for this to work
    https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
    -click the chat icon at the bottom right of the page to open a chat session
    -the chat icon looks like '3 dots inside a circle' at the lower right
    -type AGENT into the chat window to connect directly to a person rather than the AI
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
    .
    Also: beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730

     

    Invoice help https://helpx.adobe.com/creative-cloud/help/print-receipt.html

      A
      ACGmbHAuthor
      Participant
      January 6, 2021

      John,

       

      thank you for your reply. I'm totally aware that I'm in a community forum here. Try to find a proper support option with Flash disabled. You won't find it! Please remember that Flash is dead since some days...

      That Adobe's account management don't have options to fill in a payment address although mentioned in several FAQs is just awkward and not worth to loose another word about that.

       

      Thanks

       

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