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Pete Kendrick
Participant
October 18, 2023
Answered

Outreach/Learning Mentor eligibility to Creative Cloud Teacher Pricing

  • October 18, 2023
  • 2 replies
  • 309 views

Hello!

Reposting here because I think I may have initially reposted in the incorrect forum. Sorry!!
I work for the UK based Switch Midlands – #poweringpotential.

I support children in schools who are at risk of permanent exclusion from education due to behavioural issues brought about by difficult or traumatic life events.

I am wondering if I am eligible for the Creative Cloud Student and Teacher pricing?

Thank you.

Pete Kendrick

    This topic has been closed for replies.
    Correct answer Peru Bob

    Proof of eligibility

    For eligibility verification, documents dated within the last six months are considered current.

     

    The present ID that includes your name, the date, and the name of the educational entity or an official document such as the following:

    • Institutional paycheck stub
    • Letter on official letterhead from the registrar of the educational entity indicating current employment

    Note:

    You can cross out any sensitive information such as pay amounts, grades, or social security numbers.

     

    from here:

    https://helpx.adobe.com/creative-cloud/faq/students-teachers.html#main-pars_text

    2 replies

    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    October 18, 2023

    Proof of eligibility

    For eligibility verification, documents dated within the last six months are considered current.

     

    The present ID that includes your name, the date, and the name of the educational entity or an official document such as the following:

    • Institutional paycheck stub
    • Letter on official letterhead from the registrar of the educational entity indicating current employment

    Note:

    You can cross out any sensitive information such as pay amounts, grades, or social security numbers.

     

    from here:

    https://helpx.adobe.com/creative-cloud/faq/students-teachers.html#main-pars_text

      P
      Pete KendrickAuthor
      Participant
      October 18, 2023

      Thank you very much. I knew I'd seen the information somewhere but couldn't find it again.
      I can currently see how I would upgrade my current plan in the normal manner. How would I go about requesting the Student/Teacher plan? How would I submit the relevant ID?
      Thank you.

      Peru Bob
      Community Expert
      Peru BobCommunity Expert
      Community Expert
      October 18, 2023

      The best way for you might be to contact Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
      https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
      Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

      or X (was Twitter):
      https://twitter.com/AdobeCare

        kglad
        Community Expert
        kgladCommunity Expert
        Community Expert
        October 18, 2023

        if you're a teacher, yes. otherwise, "support " is ambiguous.

        P
        Pete KendrickAuthor
        Participant
        October 18, 2023

        Thank you for your reply.
        I agree. And my "support" can be academic, pastoral, emotional or a combination of all three. This is why asked the question and posted a link to my employer to hopefully provide some clarity.
        If I can have a definitive answer then I would need to know what evidence I need to provide.
        🙂

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