I have been billed monthly for $43.67 for Adobe Stock - 3 assists/month
this is the EXACT same amount as my Adobe Cloud which I did subscribe for....
when I contacted support they said they would refund me
today I discovered my Visa was billed $43.67 two times again... and I cancelled both the cloud monthly membership (switched to an annual payment so I can track it better) and again for the Adobe Stock subscription - which is STRANGE as the usual day for the monthly payment was the 22nd
Seems they just charged my visa again for no reason?
so I tried support and they disconnected me and then I went in a wait 'que' for 40 min before I gave up trying to get through....
This space is provided by Adobe, but this is not Adobe support Sorry, nobody here can help with an account or payment problem This is a public forum, you need the link to Adobe support, not other users Help Center https://helpx.adobe.com/support.html is a good place to start Be sure to remain signed in with your Adobe ID before accessing the link below Do be aware that Adobe's staffing is impacted by the virus, so wait times are long -you MUST make sure that your browser does NOT block ads, scripts, or pop-ups -you MUST also allow 'cookies' in your web browser for the link to work This link will go directly to the chat option Type "Agent" in the chat box to bypass the chatbot and be connected to a person -Meaning type in the word Agent without the quote " " marks https://helpx.adobe.com/contact.html?rghtup=autoOpen - or by telephone https://helpx.adobe.com/contact/phone.html . Adobe does NOT do support by email, so beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730