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O pagamento ja foi realizado, descontado direto do meu cartão de crédito, contudo, aparece uma mensagem dizendo que existe um erro no pagamento e me impossiblita de utilizar os softwares! Exijo que resolvam ja!!!!!!
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here's info on how to fix your payment info, https://helpx.adobe.com/manage-account/using/update-billing-information.html
if you need help, contact adobe support. there are 2 ways to contact adobe support; chat and twitter (now x):
chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.
twitter/x:
tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.