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paiement probleme

New Here ,
Feb 04, 2023 Feb 04, 2023

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bonjour, en gros je me souviens avoir payé que un abonnement mensuel donc ca a commencé le 5 decembre je paye 23.99€ et le 3 fevrier on ma prelevé 119€ est ce que vous avez une explication a m'apporté svp

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Community Expert ,
Feb 04, 2023 Feb 04, 2023

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We can''t access your account here on the forums. Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

or Twitter:
https://twitter.com/AdobeCare

You want more than one backup copy of your files.

Please see Schofield's Second Law:
https://www.zdnet.com/article/follow-schofields-three-laws-of-computing-and-avoid-disasters/

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Community Expert ,
Feb 04, 2023 Feb 04, 2023

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I've moved this from the Premiere Pro forum.

 

(Edited)

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Community Expert ,
Feb 04, 2023 Feb 04, 2023

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@Peru Bob 

 

(you don't need to say where you moved it to.  that's apparent.  where you moved it from is not apparent.)

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Community Expert ,
Feb 04, 2023 Feb 04, 2023

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(edited)

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Community Expert ,
Feb 04, 2023 Feb 04, 2023

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LATEST

(third time's a charm..)

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