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para iadesi

New Here ,
Jul 11, 2023 Jul 11, 2023

Aylık ödemeli planımı iptal etmeme rağmen tekrar fatura geldi ayrıca bi ayda iki kez. Para iadesi istiyorum

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correct answers 1 Correct answer

Community Expert , Jul 11, 2023 Jul 11, 2023

contact adobe support. there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted

...
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Community Expert ,
Jul 11, 2023 Jul 11, 2023

contact adobe support. there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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Community Expert ,
Jul 11, 2023 Jul 11, 2023

Please contact Customer Care: https://helpx.adobe.com/contact.html

Only they have access to customer data

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Adobe Employee ,
Jul 12, 2023 Jul 12, 2023

Hi there,

We appreciate you writing in.

We'll check your account details and get back to you. Please stand by!

 

Regards,

Shivangi

 

P.S. Do not share any personal or confidential info here. This is a public forum.

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Adobe Employee ,
Jul 12, 2023 Jul 12, 2023
LATEST

Thanks for your patience.

We checked your account detail and found that subscription has not been cancelled yet. Please contact the support team as suggested by the expert above.

 

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