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payment expiring

New Here ,
Nov 18, 2022 Nov 18, 2022

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I keep geting emails about expiring payment method, which is okay. 

My question is: if I pay NOW  A YEAR ahead of my plan , and my card expires next month, will it affect the CURRENT year? I guess no, but just to make sure.

Thanks

 

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Community Expert ,
Nov 19, 2022 Nov 19, 2022

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You have to clarify specific payment questions with sales support directly. Contact them via web chat, e-mail, phone or the @AdobeCare Twitter handle. Here on this forum we have no insights into individual accounts nor the power to do anything about these matters.

 

Mylenium

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Community Expert ,
Nov 19, 2022 Nov 19, 2022

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@dus26554855zt2v 

I've moved your post from Photoshop to Account, Payment, & Plan. Do not reply to spammers who may PM you.

 

Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen 

If your browser blocks the Chat window, try the troubleshooting tips here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703

If you can't find out why your browser is blocking Chat, you can also send a tweet to @AdobeCare.

You can find phone numbers here (you may be on hold for a while):
https://helpx.adobe.com/contact/phone.html 

~ Jane

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Community Expert ,
Nov 19, 2022 Nov 19, 2022

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no, it won't. your current plan will not expire on the date currently scheduled, but will be extended one year by making that early payment.

 

NOTE: if you purchase an annual plan paid monthly with that soon to expire card, you will have to update payment so you don't go into arrears.

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