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Participant
April 5, 2025
Question

Payment Issue for Adobe Student Plan Subscription

  • April 5, 2025
  • 1 reply
  • 184 views

Dear Adobe Support Team,

I am trying to purchase an Adobe Student Plan subscription, but I keep encountering a payment error. I have ensured that my card allows international and online transactions, and I have also contacted my bank to confirm that there are no issues on their end.

To troubleshoot the problem, I have:

  • Tried using different browsers and devices

  • Attempted payment with a different Adobe account

  • Used both my computer and mobile device

  • Verified that my payment method is valid and functional

Despite these efforts, the payment still fails. Could you please assist me in resolving this issue? If needed, I am happy to provide any additional information regarding my payment attempt.

Thank you for your assistance.

Best regards,

1 reply

kglad
Community Expert
Community Expert
April 5, 2025

does your school offer an adobe subscription?