Payment Method

Forum|Forum|2 years ago
January 23, 2024
3 replies
1098 views

Can I buy Adobe subscription with a debit card in India? My debit cards aren't working, and I want to know if only credit cards are accepted.

This topic has been closed for replies.

kglad

Community Expert

please stop the duplicate posts. 7 repeats is verging on spam.

B

BishusalAuthor

Known Participant

I'm sorry, but this isn't a duplicate post. It's my first time asking. I'm confused because one Adobe assistant said only credit cards are accepted, while another said both credit and debit cards are okay. I just want to know for sure. If only credit cards are accepted, I don't want to spend more time trying to buy it with my debit cards. I've already spent a lot of time on this.

Shivangi_Gupta

Community Manager

Yes, for the past three years, I've only asked a few questions here. I didn't use this platform much until recently. So, I am pretty new to this community if not with Adobe. I had a three-year Adobe subscription that I paid for with my debit card, but it expired a few months ago. I got my new card a bit late, and because of that, my subscription was canceled. Now, I have my new card and want to renew my subscription, but I'm having trouble buying it again for some reason. I really need it as soon as possible, so I'm asking for help here in the hope of getting it resolved.

Hi there,

We're here to help. Could you elaborate what happens when you try to renew your subscription? Do you get any specific error?

Let us know.

Thanks,

Shivangi

Peru Bob

Community Expert

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

Peru Bob

Community Expert

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/AdobeCare

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