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Payment related inquiries

New Here ,
May 27, 2023 May 27, 2023

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Adobe payment was made on April 25th,

but when I log in, it says to m20230528_005022.png20230528_005124.pngake a payment. Please confirm.

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Community Expert ,
May 29, 2023 May 29, 2023

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@한솔호301022433zk0 

 

contact adobe support. there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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