Skip to main content
Participant
April 27, 2024
Question

Payment

  • April 27, 2024
  • 2 replies
  • 148 views

I bought premium subscription for mobile for Rs 950 annually.

The money deducted twice from the account.

Initial one for trial period and again rs 950 for annual subscription.

Please solve 

This topic has been closed for replies.

2 replies

kglad
Community Expert
Community Expert
April 27, 2024

if you purchased from a mobile app store, contact the app store.

Peru Bob
Community Expert
Community Expert
April 27, 2024

We don't have access to your account here on this user to user forum.

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies in your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/adobecared.