Payment

New Here ,
Jan 12, 2022 Jan 12, 2022

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please, my account has been charged for the monthly package and it has been deducted 2 times, now what should i do to get it back

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Account management , Billing

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correct answers 1 Correct answer

Adobe Community Professional , Jan 12, 2022 Jan 12, 2022

Hello @TAYY225867696576,
Sorry to hear that you are facing trouble. Unfortunately, you won't find the help you need at these forums. These are peer-to-peer forums, with no one here having access to your account information. You need to contact support.
To contact support see the instructions given at the link below
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
Also, be mindful of answering anyone who sends you a private message. See the followin

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Adobe Community Professional ,
Jan 12, 2022 Jan 12, 2022

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Hello @TAYY225867696576,
Sorry to hear that you are facing trouble. Unfortunately, you won't find the help you need at these forums. These are peer-to-peer forums, with no one here having access to your account information. You need to contact support.
To contact support see the instructions given at the link below
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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