Skip to main content
H
Hali and Mike
Inspiring
July 14, 2018
Answered

Phishing or legit?

  • July 14, 2018
  • 2 replies
  • 78512 views

I received an email today asking me to sign into my adobe account otherwise my adobe ID will expire.

I find this odd for 2 reasons:  (One) is that I just logged in here two days ago and (Two) the address is from mail@info.adobesystems.com not from Adobe.com

I've searched the forums for similar posts and found quite a few but no real answers.

TIA

    This topic has been closed for replies.
    Correct answer thatsmauri

    Hi ms2thdr,

    while the email address itself is genuine, scammers can fake email addresses quite easily.

    Check the links in the email itself - do the links go to any official Adobe website?

    If you're in doubt, please see this Help site: Notifying Adobe of Security Issues

    Kind Regards,

    Maurice

    2 replies

    R
    richt_oldi
    Participant
    February 24, 2019

    Hi,

    today I received obviously a real phishing mail from "mail@mail.adobe.com" with the header "Ihr Konto wird bald geschlossen" ("Your account will be closed soon"). The mentioned Adobe ID was wrong, so I could identify this mail as fake.

    Perhaps it's possible to put this information on the main support page to give warning to other users.

    Thanks.

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    February 24, 2019

    If the mentioned ID is not yours, you should forward the mail to phishing@adobe.com.

    There are constantly warning messages published on the Adobe websites to warn about fraudulent customer service.

    ABAMBO | Hard- and Software Engineer | Photographer
    thatsmauri
    Community Expert
    thatsmauriCommunity ExpertCorrect answer
    Community Expert
    July 14, 2018

    Hi ms2thdr,

    while the email address itself is genuine, scammers can fake email addresses quite easily.

    Check the links in the email itself - do the links go to any official Adobe website?

    If you're in doubt, please see this Help site: Notifying Adobe of Security Issues

    Kind Regards,

    Maurice

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices