Skip to main content
Participant
January 4, 2021
Answered

Plan cancellation inquiry

  • January 4, 2021
  • 1 reply
  • 401 views
I'm trying to cancel the plan because I haven't used it for a month, 
but I can't cancel due to an error in details.
 
 
 
 
This topic has been closed for replies.
Correct answer kglad

check https://helpx.adobe.com/manage-account/using/cancel-subscription.html
p.s. if you're cancelling an annual plan early, there's a penalty (=1/2 the cost of the remaining months).

if the above link doesn't help you cancel, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
January 4, 2021

check https://helpx.adobe.com/manage-account/using/cancel-subscription.html
p.s. if you're cancelling an annual plan early, there's a penalty (=1/2 the cost of the remaining months).

if the above link doesn't help you cancel, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human