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Participant
August 24, 2022
Question

Plan on one e-mail - Apple ID on another e-mail

  • August 24, 2022
  • 1 reply
  • 526 views

Hi there,

could anyone please explain to me, how I can connect my all apps plan, that I have purchased on my secondary e-mail, with my Apple ID, that is connected with my primary e-mail. Somehow i did not receive a new Apple ID for the plan i purchased, so i am kind of in a limbo that prevents me from downloadning the creative cloud apps to my iPad. Since i cannot change my iPads Apple id to an ID that is not exsisting.

 

Hope you understand my problem.

 

Sofiya Devi

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
August 24, 2022

you don't need to connect your apple id to your subscription to download and use adobe's mobile apps

 

go to the apple app store and install the cc app on you ipad, Adobe Creative Cloud on the App Store (apple.com) and sign in using your adobe id.

 

you can then use the adobe mobile apps included in your plan on your ipad.

Participant
August 25, 2022

Sorry to say, this is exatly what I did.

It does not work!!

Participant
August 25, 2022

I log in to my Apple ID, that says I do not have a plan.

On another email I have receipts for having paid for the plan.