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captain_ivan
Participant
March 26, 2025
Question

Please anybody can help ?

  • March 26, 2025
  • 2 replies
  • 125 views

adobe keep taking my credit card everymonths even tho i dont have any plan, could anybody help me ? its really painfull, i already check a lot of my account, i dont find any subscriptions.
customer number : REMOVED TO PREVENT SCAMS

2 replies

Shivangi_Gupta
Community Manager
Shivangi_GuptaCommunity Manager
Community Manager
March 26, 2025

Thanks for sharing your experience with us, @captain_ivan.

I checked your account and found that you cancelled your subscription to Adobe CC all apps in February. Are you still getting charged for it? Please check this article and see if helps: https://adobe.ly/4hJrMvp

 


^Shivangi

    try67
    Community Expert
    try67Community Expert
    Community Expert
    March 26, 2025

    You should report it to your bank and credit card company. Maybe someone is using your card without your permission, and it should be blocked.

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