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Participant
July 1, 2018
Answered

Please cancel my subscription without the cancellation fees

  • July 1, 2018
  • 1 reply
  • 2499 views

I've payed for a year and just now noticed I never had a chance to cancel.  The monthly fee was raised and now I currently can't afford it.  Please cancel my subscription without the several hundred dollars in cancellation fees please.

Correct answer kglad

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
July 2, 2018

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

Participant
July 4, 2018

That's awesome, but doesn't address the several hundred dollars in cancellation fees....

Dov Isaacs
Legend
July 5, 2018

Your issue related to cancellation fees can't be handled in this user forum. No one here is involved with account management. You need to discuss that with the folks at Adobe Customer Service.

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)