Skip to main content
N
NorthGregg
Participant
July 1, 2018
Answered

Please cancel my subscription without the cancellation fees

  • July 1, 2018
  • 1 reply
  • 2500 views

I've payed for a year and just now noticed I never had a chance to cancel.  The monthly fee was raised and now I currently can't afford it.  Please cancel my subscription without the several hundred dollars in cancellation fees please.

Correct answer kglad

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
July 2, 2018

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

N
NorthGreggAuthor
Participant
July 4, 2018

That's awesome, but doesn't address the several hundred dollars in cancellation fees....

T
tomokol21161061
Participant
October 14, 2018

Your issue related to cancellation fees can't be handled in this user forum. No one here is involved with account management. You need to discuss that with the folks at Adobe Customer Service.

          - Dov


When its costs Adobe $25.00 tops to cancel a subscription charging 6 months fees to cancel doesn't exactly sound fair &reasonable.

It's the kind of sharp practice people normally come up against with small time dodgy companies out to rip people off.

Rather than try to hide it away in hidden conversations it might be better to do something about it before you end up with your corporate name being publicly shamed.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices