Please cancel my subscription without the cancellation fees

[NorthGregg]

I've payed for a year and just now noticed I never had a chance to cancel.  The monthly fee was raised and now I currently can't afford it.  Please cancel my subscription without the several hundred dollars in cancellation fees please.

[kglad · Accepted solution]

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

[NorthGregg]

That's awesome, but doesn't address the several hundred dollars in cancellation fees....

[Dov Isaacs]

Your issue related to cancellation fees can't be handled in this user forum. No one here is involved with account management. You need to discuss that with the folks at Adobe Customer Service.

          - Dov

[tomokol21161061]

When its costs Adobe $25.00 tops to cancel a subscription charging 6 months fees to cancel doesn't exactly sound fair &reasonable.

It's the kind of sharp practice people normally come up against with small time dodgy companies out to rip people off.

Rather than try to hide it away in hidden conversations it might be better to do something about it before you end up with your corporate name being publicly shamed.

[kglad]

you signed a lease with a 1 year commitment in exchange for a lower cost than a monthly subscription.  no different than an apartment or office or car lease, except i don't think you can get out of those leases without paying the full cost, not 1/2.

[kglad]

it does but if you don’t read carefully you’ll miss it.

[Karen297600153qsh]

Not sure why kglad is a community expert. Maybe because they read the fine print for EVERYTHING that they sign. And because they think they are perfect. I call it narcissistic behavior. 

[kglad]

@Karen297600153qsh 

there's no reason to be rude.  just because this is the internet doesn't excuse you.  

<moved from acrobat>

[Karen297600153qsh]

Ditto

[kglad]

@Karen297600153qsh 

meaning what?

[Nancy OShea]

It means less than nothing.  KAREN is the pejorative term for white, entitled & demanding beyond the scope of what is normal.  Ignore.

[kglad]

(i was asking what was meant by "ditto")

[Nancy OShea]

(i was asking what was meant by "ditto")

By @kglad

==========

In third grade, Ditto means "I'm rubber and you're glue.  Whatever you say bounces off me and sticks to you." 

🙂

[kglad]

@Nancy OShea 

i don't necessarily have high respect for @Karen297600153qsh, but i wasn't thinking that low..

[Nancy OShea]

Not sure why kglad is a community expert. Maybe because they read the fine print for EVERYTHING that they sign. And because they think they are perfect. I call it narcissistic behavior. 

[Abuse report submitted by moderator.]

By @Karen297600153qsh

===========

Unnecessary personal remarks are not tolerated here. Please read the Adobe Support Community Guidelines.  

Kglad is a highly valued and well-respected member of this community.  He was invited by Adobe to join the Community Expert program because he has expert knowledge about Adobe products and a willingness to volunteer his time (unpaid) to assist fellow product users like you.