• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

Please cancel my subscription without the cancellation fees

New Here ,
Jul 01, 2018 Jul 01, 2018

Copy link to clipboard

Copied

I've payed for a year and just now noticed I never had a chance to cancel.  The monthly fee was raised and now I currently can't afford it.  Please cancel my subscription without the several hundred dollars in cancellation fees please.

Views

1.7K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jul 02, 2018 Jul 02, 2018

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

Votes

Translate

Translate
Community Expert ,
Jul 02, 2018 Jul 02, 2018

Copy link to clipboard

Copied

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 04, 2018 Jul 04, 2018

Copy link to clipboard

Copied

That's awesome, but doesn't address the several hundred dollars in cancellation fees....

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Jul 04, 2018 Jul 04, 2018

Copy link to clipboard

Copied

Your issue related to cancellation fees can't be handled in this user forum. No one here is involved with account management. You need to discuss that with the folks at Adobe Customer Service.

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 14, 2018 Oct 14, 2018

Copy link to clipboard

Copied

When its costs Adobe $25.00 tops to cancel a subscription charging 6 months fees to cancel doesn't exactly sound fair &reasonable.

It's the kind of sharp practice people normally come up against with small time dodgy companies out to rip people off.

Rather than try to hide it away in hidden conversations it might be better to do something about it before you end up with your corporate name being publicly shamed.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 14, 2018 Oct 14, 2018

Copy link to clipboard

Copied

you signed a lease with a 1 year commitment in exchange for a lower cost than a monthly subscription.  no different than an apartment or office or car lease, except i don't think you can get out of those leases without paying the full cost, not 1/2.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 04, 2018 Jul 04, 2018

Copy link to clipboard

Copied

it does but if you don’t read carefully you’ll miss it.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 06, 2023 May 06, 2023

Copy link to clipboard

Copied

Not sure why kglad is a community expert. Maybe because they read the fine print for EVERYTHING that they sign. And because they think they are perfect. I call it narcissistic behavior. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 06, 2023 May 06, 2023

Copy link to clipboard

Copied

@Karen297600153qsh 

 

there's no reason to be rude.  just because this is the internet doesn't excuse you.  

 

<moved from acrobat>

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 08, 2023 May 08, 2023

Copy link to clipboard

Copied

Ditto

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 08, 2023 May 08, 2023

Copy link to clipboard

Copied

@Karen297600153qsh 

 

meaning what?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 08, 2023 May 08, 2023

Copy link to clipboard

Copied

It means less than nothing.  KAREN is the pejorative term for white, entitled & demanding beyond the scope of what is normal.  Ignore.

 

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 08, 2023 May 08, 2023

Copy link to clipboard

Copied

(i was asking what was meant by "ditto")

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 09, 2023 May 09, 2023

Copy link to clipboard

Copied

quote

(i was asking what was meant by "ditto")


By @kglad

==========

In third grade, Ditto means "I'm rubber and you're glue.  Whatever you say bounces off me and sticks to you." 

🙂

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 09, 2023 May 09, 2023

Copy link to clipboard

Copied

LATEST

@Nancy OShea 

 

i don't necessarily have high respect for @Karen297600153qsh, but i wasn't thinking that low..

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 07, 2023 May 07, 2023

Copy link to clipboard

Copied

quote

Not sure why kglad is a community expert. Maybe because they read the fine print for EVERYTHING that they sign. And because they think they are perfect. I call it narcissistic behavior. 

 

[Abuse report submitted by moderator.]


By @Karen297600153qsh

===========

Unnecessary personal remarks are not tolerated here. Please read the Adobe Support Community Guidelines.  

 

Kglad is a highly valued and well-respected member of this community.  He was invited by Adobe to join the Community Expert program because he has expert knowledge about Adobe products and a willingness to volunteer his time (unpaid) to assist fellow product users like you.

 

 

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines