please help I can't stop photoshop subscription :(

Question

hello everybodyit's my first time here I tried to download photoshop and i choosed the monthly plan not the annual onehowever i tried many times to stop the subscribtion after the first month but i couldnt know howsadly i paid for another monthafter that i tried again to see if i can cancel the plan so i left with the rest days on that month unfourtunatly I didnt find  photoshop in my "account" or my plans i dont know what do you call it but i still recive declined prosces for paying for adobe photoshop planthere is no way to call abode here no email ..nothingand im not from USA &#128542; how can i stop thisplease help &#128542;MOH

John T Smith · Accepted Answer

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

MOH777 · Answer

The Problem solved thank you very much

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