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I just paid 23100 KRW through the Adobe Student Plan.
Money has been drained from my account
Can't use the cloud
An e-mail came to my cell phone saying that the payment was made.
But Adobe says you didn't buy Adobe Cloud.
Please return my money
Please solve it
Try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
If it doesn't work, then you need to contact support by following the steps mentioned by @Peru Bob and @kglad
-Manan
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using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html
click contact us (= cryptic icon in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human
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Alternatively, https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html
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Try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
If it doesn't work, then you need to contact support by following the steps mentioned by @Peru Bob and @kglad
-Manan
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Sorry for your experience. It sounds like you're not logged in to the correct account. Please follow steps below.
1. Open your CC Desktop Application.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.
Hope that helps.