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porque me cobran un plan si no tengo ningun

New Here ,
Dec 03, 2022 Dec 03, 2022

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buenas noches señores veo que tengo 2 pagos de una subscripcion que no tengo como puedo cancelarlo??' pls

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Community Expert ,
Dec 03, 2022 Dec 03, 2022

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See here:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

and here:

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

 

or

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

or Twitter:
https://twitter.com/AdobeCare

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Community Expert ,
Dec 03, 2022 Dec 03, 2022

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I've moved this from the After Effects forum to the Account, Payment, & Plan forum.

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