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Danie5C69
Participant
February 17, 2021
Question

Potential Scam

  • February 17, 2021
  • 1 reply
  • 207 views

How do I cancel this Adobe. I am receiving email notifications asking me to make payment when I unsubscribe in the first place. I have done uninstalling it. Please help!

    This topic has been closed for replies.

    1 reply

    M
    Community Expert
    Manan JoshiCommunity Expert
    Community Expert
    February 17, 2021

    Hello @Danie5C69,
    Look at the following link for information on how to cancel your subscription.
    https://helpx.adobe.com/manage-account/using/cancel-subscription.html
    If the information does not help, then you need to contact support.
    Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
    https://helpx.adobe.com/contact.html
    Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
    Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
    https://tinyurl.com/y7cfrr7y
    -Manan

    -Manan
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