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Participant
September 10, 2022
Question

privacy

  • September 10, 2022
  • 3 replies
  • 296 views

Can some one please help me request all the personal data Adobe has on my account please, as I am very curious about the level of data collected.

 

Thank you,

Y

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3 replies

Nancy OShea
Community Expert
Community Expert
September 10, 2022

You can adjust privacy settings in your online account by logging-in below.

https://account.adobe.com/privacy

 

Unless you opt out, Adobe tracks how you interact with the desktop apps and then analyzes content with machine learning (AI) to advance further product development.  In addition, they record which 3rd party apps (add-ons) are connected to your account. 

 

You have the option to submit software error logs and crash reports to Adobe if you so choose. But as far as personal information, they have only what you provided to them such as your name, address, email, payment card..

 

Hope that helps.

 

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
September 10, 2022

no one (hopefully) is going to tell you the specific info that adobe has for obvious security reasons. 

 

if you have a question about specific info, you might be able to track that down, and if there were something you wanted to change in your account, you can probably do that with the following info:

 

The country associated with your adobe id must match the store you purchase from and must match the payment address. otherwise, change what's necessary:

 

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

 

change credit card and/or billing address, https://helpx.adobe.com/manage-account/using/update-billing-information.html

 

change currency - https://forums.adobe.com/thread/1999694

 

change store - http://www.adobe.com/store_selector/storeselector.html

 

change adobe.com website language - https://forums.adobe.com/thread/1999693

 

 

Community Expert
September 10, 2022

Hi @Yousef12345,

The following links will give you an idea on what the Adobe Privacy Policy is and what data do they collect

https://www.adobe.com/privacy/policy-linkfree.html

https://www.adobe.com/privacy/policy.html

-Manan

 

-Manan