Problème avec Adobe

[Photocrea]

Bonjour, je possède la formule : Tout Creative Cloud 100 Go

ce matin je veux mettre à jour mes application et dans mon Creative Cloud Dekstop et sur mon compte, on me dit que la version d'essai de Premiere Pro et celle de Lightroom Classic est terminé, pareil pour iD ...

Que se passe t'il svp ?

Cordialement

[Photocrea]

Problème résolu, j'ai fais une recherche de mise à jour sur les Creative Cloud Desktop et tout est rentré dans l'ordre.

[kglad]

for others, 

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

below are solutions some users reported:

if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

if that fails, change the install location

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

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