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Problème de changement de formule

New Here ,
Aug 29, 2022 Aug 29, 2022

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Bonjour,

 

Je suis abonnée depuis le 05/07/2021 pour Creative Cloud. Cependant, j'aimerai passer en formule étudiante car j'ai repris mes étudantes dans le web design, je suis donc éligible pour. Il m'est impossible de changer mon abonnement pour passer en formule étudiante.

Pourriez-vous m'aider ?

 

Je vous remercie d'avance.

 

Cordialement,

Mélissandre

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Community Expert ,
Aug 29, 2022 Aug 29, 2022

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This is a public forum, not Adobe support. Users, including the Adobe Community Professionals, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

Adobe provides support through the Chat function on the contact page or through a phone call. There is no email support.

CHAT: Click the following to contact Adobe customer support staff for help:

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. Disable any ad, pop-up, or script blockers.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session.
LinSims_0-1628856392489.jpeg

If that doesn't work, try this link, which opens a chat window directly:

https://helpx.adobe.com/contact.html?rghtup=autoOpen


PHONE: You can also search this page for a regionally appropriate phone number for customer support.

https://helpx.adobe.com/contact/phone.html

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