Problem suscription

Forum|Forum|10 months ago
April 26, 2025
1 reply
156 views

Hi

I have a problem with my suscription.

I bought an IA Reader for Adobe but in my process of purchasing I wrote wrongly my email address so they assigned this service to another account.

I would like to unify my accounts in this account and erase this wrongly address

How can I do it?

Regards

Cancel subscription

AnandSri

Community Manager

Hello!

I hope you are doing well, and thanks for reaching out.

Please see this article to make changes in your Adobe account, or add a new email address: https://adobe.ly/3EIPJWr

You can also contact the support team, and they can assist you in changing the Adobe ID (email).

Thanks,

Anand Sri.

A

analytical_parent6330Author

Participant

Hi

I have an account

<email removed>

I bought a service IA documents. I paid 6,09 euros but I didnt have access.
I realized I gave wrongly my email and Adobe create a New account for my
service

<typo email removed > was wrongly address

Attached you will find my payment justification

I have done 2 payments

26th March
26th April

Regards