Problem with account

[Hektorrr]

Hi,

i have a problem with my account, when in log in i dont have my all products...

I dont have my CC plan i have only Adobe stock plan. 
Few weeks ago i dont have This issue.

where is the problem? Maybe Adobe change something?

[kglad]

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

if those all fail, change your cc language.  eg, try international english

if that fails, change the install location

  <moved from cc services >

[Hektorrr]

kglad, thanks for answer!

im find a solution in the meantime, the problem was that adobe was forcing me to login to the subaccount... 

[Abambo]

Subaccount? Do you have an Enterprise/Teams subscription with Creative Cloud and an individual  subscription of Adobe Stock?

[kglad]

@Hektorrr 

oh, so you only needed to sign out of your cc app and then back in using the correct adobe id or profile?