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problem with canceling free trial

New Here ,
Apr 03, 2024 Apr 03, 2024

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hello! I would apreciate some advice about this: My free trial for 7 days expired 2 days ago. Now i cant cancel it bcs adobe tried to take my money and i had no money on card. So i cant cancel the free trial bcs it apears i have issue with paying( when i click on manage plans it tells me about the billing and payment problem).      I suppose if i put money on my card , adobe will take them automatically ((((. Any ideas pls?

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New Here ,
Apr 03, 2024 Apr 03, 2024

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forgot to mention its about adobe photoshop

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Community Expert ,
Apr 03, 2024 Apr 03, 2024

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@Dorin36492483d0d3 you'll need to contact Adobe support about payment issues
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
You will need to be on a browser that allows pop-ups and cookies, or the icon won't show.
Twitter: @AdobeCare https://twitter.com/AdobeCare

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Community Expert ,
Apr 03, 2024 Apr 03, 2024

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you generally need to fix the payment problem to manage your subscription, including cancelling it.

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