Problem with payment

Guest
Nov 19, 2021 Nov 19, 2021

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Hello Adobe community could you pleas help me. I had a problem with my payment. Recently adobe had already charge me for 29,74€ euro for Monthly basis last Nov. 13 and i was schock today Nov. 19 when Adobe charge me again of another 29,74€. I was really confused, supposedly my Subscription ends next month December 13. Thank you ver much.

 

Invoice Number: REMOVED - do not post private information in a public forum

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Adobe Community Professional ,
Nov 19, 2021 Nov 19, 2021

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This is a public forum, not Adobe support. Users, including the ACPs and MVPs, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

Adobe provides support through the Chat function on the contact page or through a phone call. There is no email support.

CHAT: Click the following to contact Adobe customer support staff for help:

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. Disable any ad, pop-up, or script blockers.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session.
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If that doesn't work, try this link, which opens a chat window directly:

https://helpx.adobe.com/contact.html?rghtup=autoOpen


PHONE: You can also search this page for a regionally appropriate phone number for customer support.

https://helpx.adobe.com/contact/phone.html

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Guest
Nov 21, 2021 Nov 21, 2021

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Thank you very much for your reply, i had really difficulties on where can i contact  Adobe so i just made a post in here but anyways thanks for youre help.

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