PROBLEMA CON LA SUITE AL COMPRAR SUSCRIPCION ESTUDIANTIL

Question

Buen dia

Recientemente compre el plan como estudiante por $39.183 pesos colombianos, ya que por ser estudiante del SENA estuve aproximadamente 2 años con licencia gratuita y pues pague la suscripcion para continuar usando las aplicaciones adobe, pero resulta que pague y en creative cloud no tengo acceso a las aplicaciones a ver como me pueden ayudar.

Si alguien me puede ayudar lo agradeceria muchisimo

kglad · Accepted Answer

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

if those all fail, change your cc language. eg, try international english

if that fails, change the install location

kglad · Answer

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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