• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Problemas para pagar la suscripción

New Here ,
Apr 24, 2024 Apr 24, 2024

Copy link to clipboard

Copied

He intentando pagar con 3 tarjetas distintas la suscripción y todas dan error.

Por mas que lo intento nada, además al intentar ponerme en contacto por Chat no hay opción y no puedo consultar con un asistente.

 

se puede añadir otro metodo de pago aca para que se acepte el cobro? Gracias.

TOPICS
Account management , Billing

Views

65

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 24, 2024 Apr 24, 2024

Copy link to clipboard

Copied

LATEST

contact adobe support. there are 2 ways to contact adobe; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines