Problems with installing

New Here ,
Jan 29, 2020 Jan 29, 2020

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I paid my subscribtion for Adobe Photography. However, when I try to download Photoshop or Lightroom the Creative Cloud App tells me I do not have the permission to manage apps, that I should contact my IT administrator. The thing is my Adobe account is not connected to any enterprise or school so the IT administrator is supposed to be me?! Help pls

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Community Expert ,
Jan 29, 2020 Jan 29, 2020

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Which operating system?

Does your computer user profile have full admin level permissions?

Do you have more than one paid Adobe account?

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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