PS is changing the Rules of the Game

Report · Oct 31, 2025

I signed up for a 1 year Photoshop subscription. At the time Generative Fill was always freely available and that's why I subscribed. With the latest update, Gen Fill is now a premium feature and I need to pay more to use it. When I signed up: did it explicitly mention that Generative Fill will become an additional cost in the future?...NO! I believe that changing 'what you now get for your money' without notification and offering me an out is a consumer right. Of course you can't talk to a human and that in itself is a consumer's right, not some dumb AI that says, "I'm learning" and you just go into a death spiral. I can't wait to leave this toxic ADOBE!

[Mod: Moved to the Account, Payment & Plan forum]

Report · Nov 01, 2025

I ended up speaking to someone in a call centre and they said it was a global policy change to now charge subscribers for using Generative Fill and basically tough luck! I'll be getting the bank to stop any further payments.

[Edited by moderator]