purchasing in russia

Forum|Forum|3 years ago
May 10, 2022
3 replies
1469 views

Hello! Can i purchase a product in Russian Federation?

Account management

This topic has been closed for replies.

Correct answer Peru Bob

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

John T Smith

Community Expert

May not be possible due to US Government sanctions

https://blog.adobe.com/en/publish/2022/03/04/adobe-stops-all-new-sales-in-russia

V

Valentin Grischenko

Participant

Hello John T Smith, but what is it <link removed-kglad>???
It is looks like avoidance of sanctions! Ups

V

Valentin Grischenko

Participant

purchase only from adobe.com or authorized resellers, http://adobedealreg.force.com/PartnerSearch?lang=en

(if you are able)

But officially Adobe stops all new sales in russia. (Shantanu Narayen 03-04-2022)

A precedent of avoiding sanctions on sales in russia 387 official resalers!!!
HOW IT CAN BE POSSIBLE NOW WHEN RUSSIA KILLING THE UKRAINIANS?
Sorry for the caps, but this is not good, not good.

Peru Bob

Community Expert

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

Peru Bob

Correct answer

Community Expert

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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