"Activation failed for CS6 design and Web premium"

[Sylvain25488190rqys]

Good afernoon all,

I recently have an error message when trying to open my Adobe CS6 suite.

I got message saying "Activation failed / We are unable to activate CS6 design and web premium"...

I haven't change anything and I'm still using the same Mac.

Any idea how to solve this issue?

Thank you so much for your assistance,

Regards.

[Manan Joshi]

Moving this to more appropriate forum Account, Payment, & Plan for better help

-Manan

[John T Smith]

TLS 1.2 is now required to connect https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html

-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html