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K
KaproQueen
Participant
March 31, 2021
Question

"No Annual Commitment required after first year"

  • March 31, 2021
  • 2 replies
  • 1913 views

Hello everyone! 

 

I just want to make sure I am understanding this part of the ToS correctly.  If I sign up for the $20.99/month annual plan, after my first year, will it continue to be $20.99/month but with the ability to cancel any time? (Without being charged the 50% contract obligation charge) or will it simply create a new annual monthly plan after the first year? 

 

I'm using this to determine if I'm even going to buy this product or not.  I hope to use it, but if not, I may look into other products on the market. 

 

Thank you for your time

    This topic has been closed for replies.

    2 replies

    T
    Test Screen Name
    Legend
    March 31, 2021

    You seem to be quoting this: "No Annual Commitment required after first year" but I don't think that's right. Did you read it somewhere? 

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 31, 2021

    it is correct,  there is no annual commitment required after the first year. 

     

    what's not mentioned in the op's post is that you must cancel to prevent a new annual commitment starting after the first year.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 31, 2021

    first, the price may (and probably will) change.

    second, the play will auto-renew unless you cancel.

    third, it will auto-renew to another annual plan.  ie, if you cancel after 14 months total (2 months after the start of the renewal), you will be charged a penalty (= 5 months cost without use of animate).

     

    bottomline, set calandar reminders so you don't forget to cancel, if that's what you want to do.

     

    how to cancel: https://helpx.adobe.com/manage-account/using/cancel-subscription.html p.s. if canceling early there's an early cancellation fee = 1/2 the cost of the remaining subscription

     

    <moved from animate>

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