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Known Participant
April 23, 2025
Question

"This unlicensed app will be disabled"

  • April 23, 2025
  • 2 replies
  • 6639 views

Hello and apologies for a query that has probably been discussed here many times before.

 

I pay for Adobe All Apps but I'm getting the "unlicensed app" popup in Photoshop and Illustrator. This seems like a common problem but the solutions I've researched seem complicated and of a trial-and-error nature

 

Any suggestions?

Thanks

2 replies

Legend
April 23, 2025

Have you signed out and back into the CC App?

Known Participant
April 23, 2025

Yes, I have tried that. I also checked for updates but everything is fully updated.

CMass
Community Manager
Community Manager
April 23, 2025

Hey @Brendon32007919dpj8, 

@Brendon32007919dpj8

I can confirm you have an active account. I'm going to move your post to a different board that focuses on this type of issue. However, you can also reach our Chat Support team for real-time assistance. You can contact them by clicking the three dots here: https://adobe.ly/3ECGOpk


^CM