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Known Participant
April 23, 2025
Question

"This unlicensed app will be disabled"

  • April 23, 2025
  • 2 replies
  • 6643 views

Hello and apologies for a query that has probably been discussed here many times before.

 

I pay for Adobe All Apps but I'm getting the "unlicensed app" popup in Photoshop and Illustrator. This seems like a common problem but the solutions I've researched seem complicated and of a trial-and-error nature

 

Any suggestions?

Thanks

2 replies

Legend
April 23, 2025

Have you signed out and back into the CC App?

Known Participant
April 23, 2025

Yes, I have tried that. I also checked for updates but everything is fully updated.

Known Participant
April 26, 2025

your account shows an active subscription, correct?

 

if so, did you sign out and then back in to your cc desktop app with the same id and profile?


Yes, I did.

 

The message says Photoshop will be disabled tomorrow. Will Adobe seriously disable the software I pay for?